WAX EVENTS / CONTACT
NEEDA HAND?
Tickets, orders or something else entirely.
You’re in the right place.
MY WAX
Tickets. Orders. Your account.
Everything in one place.
LOST YOUR
TICKETS?
Inbox letting you down?
Get your order email sent again.
STILL
STUCK?
Something we haven’t covered?
Come talk to us.
A few quick answers
CAN I GET A REFUND?
Our standard policy usually allows refund requests up to 7 days before the scheduled event start date. Individual events can have different terms, so check the event page and read the Refund Policy.
CAN I CHANGE THE NAME ON MY TICKET?
Name changes depend on the event. Contact support below and include your order number so the team can check.
GOT A QUESTION ABOUT AN EVENT?
Check the relevant event page first for timings, parking, ages, accessibility, dogs, weather and what to bring. If an accessibility question is unresolved, contact us below.
WANT TO VOLUNTEER OR FIND A JOB?
Visit Volunteer or see current roles on the WAX Group careers page.
WANT TO WORK WITH OR SPONSOR WAX?
Explore Production + Hire or Sponsorship. Both are also available in the enquiry form.
SAY
HELLO.
Tell us what’s up.
We’ll take it from here.
We usually get back to enquiries by the next working day.